Our conditions: The check-in time is from 1:00 A.M. to 11:00 P.M. After the payment has been received, the code will be sent by which the safe deposit box belonging to the reserved room can be opened. (This can be at any time: even after check in time) In the safe you will find the entry key / card. On arrival within these times you can also use the intercom to contact us. Upon arrival outside these check-in times there is no longer any possibility to pay, you can not claim the stay at Lightotel if not paid in advance and you will be considered a no show unless otherwise agreed.
Method of payment: You need to pay your stay at Lightotel upfront either by cash, by bank or by credit card. For non-refundable bookings, the full amount will be deducted from your credit card immediately after your confirmation. Payment Terms Your standard booking request will be final upon receipt of payment.
Costs incurred by the guest will always be fully recovered and charged to the guest: fire alarm, smoking, destruction.